Privacy Policy

General Privacy Policy

1. Our Commitment:
   At ALBATEK Insurance Company, we are committed to protecting your data and ensuring its secure and ethical use in compliance with applicable laws and regulations.
2. Information We Collect:
   We collect personal information necessary for processing insurance policies, claims, and refunds, which may include:
   • Full name, contact details, and identification information.
   • Payment details are required for financial transactions.
   • Policy and claim-related data.
3. How We Use Your Information:
   Your data is used exclusively for:
   • Managing insurance policies, claims, and payments.
   • Ensuring compliance with legal and regulatory requirements.
   • Communicating important updates or notices regarding your policy.
4. Data Security:
   We employ advanced encryption technologies and robust security measures to safeguard your personal information against unauthorized access, disclosure, or misuse.
5. Sharing of Information:
   Your data may be shared with third-party service providers (such as payment processors) solely to fulfill services related to your policy. We do not sell, rent, or otherwise disclose your data to unrelated parties.
6. Your Rights:
   You have the right to:
   • Access and review your personal information
   • Request corrections or updates to your data.
   • Withdraw consent or opt out of non-essential data usage.
   • To exercise your rights, contact us using the details below.
7. Compliance Statement:
   This privacy policy adheres to local regulations and is designed to meet standards set forth by applicable privacy laws.
8. Contact Us:
   For any inquiries or to exercise your rights, please contact us:
   • Email: support@albatek.iq
   • Phone: +964-6516
   • Office Address: No.32, 11th Alley, Quarter 602, near Bilal Mosque, Al- Qadisiya entrance Ave, Qahtan Sq – Baghdad – Al-Qadisiya – IRAQ
     Kindly provide your policy number, payment details, and reason for the refund request.
9. Language Accessibility:
   This policy is available in Arabic and Kurdish to ensure accessibility for all customers.